OFFICIAL MIJAS ATELIER POLICY

Terms & Conditions

The terms and guidelines governing product purchases, warranties, and website usage.

Effective / Updated: 28 September 2026•Pan-India Jurisdiction•256-bit SSL Protected
Privacy PolicyRefund & ExchangeTerms & ConditionsShipping Policy
01

Agreement to Terms

By accessing or using the MIJAS website (https://mijas.in) and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

02

Handcrafted Nature of Products

  • ✦
    Each MIJAS piece is uniquely handmade using natural stones, freshwater pearls, glass beads, and anti-tarnish metallic accents.
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    Minor variations in bead color, texture, shape, and natural stone veins are inherent characteristics of handmade craftsmanship and should be celebrated as individuality rather than considered defects.
  • ✦
    We endeavor to display product colors and textures as accurately as possible. However, slight variations may occur due to individual screen calibrations and studio photography lighting.
03

Pricing & Payments

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    All prices listed on MIJAS are in Indian Rupees (INR ₹) inclusive of applicable taxes.
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    We reserve the right to modify prices, discontinue products, or adjust promotions at any time without prior notice.
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    In the rare event of an inadvertent typographical pricing error, MIJAS reserves the right to cancel or refuse orders placed at the incorrect price, issuing an immediate full refund.
04

Orders and Acceptance

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    Placing an order constitutes an offer to purchase. MIJAS reserves the right to accept or decline any order for reasons including stock unavailability, suspicious activity, or courier non-serviceability.
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    Order confirmation is conveyed via on-screen receipt, SMS, email, or WhatsApp notification.
05

Intellectual Property

All website content — including brand logos, designs, product photographs, styling concepts, graphic assets, typography, blog articles, and software code — is the intellectual property of MIJAS and protected under Indian and international copyright laws. Any unauthorized reproduction, commercial exploitation, or scraping is strictly prohibited.

06

User Conduct

When using our website, you agree not to:

  • ✦
    Interfere with website security, servers, or networks.
  • ✦
    Attempt unauthorized access to admin dashboards or database endpoints.
  • ✦
    Submit false, misleading, or fraudulent contact inquiries or orders.
  • ✦
    Transmit malicious scripts, viruses, or spam through contact forms.
07

Limitation of Liability

MIJAS and its artisans shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Our maximum liability shall in no circumstance exceed the total purchase amount paid for the specific product in dispute.

08

Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.

09

Contact for Legal Matters

For questions concerning these Terms and Conditions, please contact us at:

MIJAS CLIENT CARE CONCIERGE

Have Questions Regarding Our Policies?

Our Surat atelier customer care team is available on WhatsApp and email to assist you with order status, transit care, or returns.

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