Privacy Policy

Introduction

Welcome to MIJAS (accessible at https://mijas.in). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how MIJAS collects, uses, stores, and safeguards your data when you visit our website, browse our handcrafted jewellery collections, or place an order.

Information We Collect

When you interact with our website, we may collect the following types of information:

• ✦
  Personal Details: Full name, phone number, email address, shipping and billing address.
• ✦
  Order Information: Items purchased, order value, payment transaction status, and delivery instructions.
• ✦
  Device & Browsing Data: IP address, browser type, device identifiers, and pages visited via secure cookies and analytics to enhance your shopping experience.
• ✦
  Communication Records: Direct inquiries, customer support chats via WhatsApp or email, and feedback.

How We Use Your Information

We use your personal data strictly for legitimate business purposes:

• ✦
  To process, verify, package, and deliver your jewellery orders.
• ✦
  To send order confirmations, dispatch updates, and tracking numbers via SMS, Email, or WhatsApp.
• ✦
  To handle customer inquiries, return requests, and after-sales support.
• ✦
  To prevent fraudulent transactions and maintain high website security.
• ✦
  To send periodic promotional updates or discount codes only if you have explicitly opted in.

Payment Security

MIJAS does not store your credit card, debit card, or net banking credentials on our servers. All online payments are securely processed through RBI-approved, PCI-DSS compliant payment gateways featuring 256-bit SSL encryption.

Third-Party Sharing

We never sell, rent, or trade your personal data to third-party marketing agencies. Your data is shared only with verified service partners essential for fulfilling your orders:

• ✦
  Logistics Partners: Courier services (e.g., Delhivery, BlueDart, DTDC, Shiprocket) to ensure timely doorstep delivery.
• ✦
  Communication Services: Transactional SMS, Email, and WhatsApp API providers for delivery notifications.
• ✦
  Legal Compliance: Law enforcement or government authorities when mandatory under applicable Indian legislation.

Cookies and Tracking Technologies

Our website uses standard cookies and session storage to remember your cart items, keep track of wishlist preferences, and analyze site performance. You can disable cookies in your browser settings, though certain checkout features may function with limitations.

Your Data Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request deletion of your non-transactional account records. To exercise these rights, please contact jt5219303@gmail.com.

Updates to This Policy

We may periodically update this policy to reflect enhancements in our practices or regulatory amendments. Updates take effect immediately upon being posted on this page with an updated revision date.

Contact Us

For any privacy questions or data concerns, please contact:

• ✦
  Brand: MIJAS Handcrafted Luxury Jewellery & Designer Couture
• ✦
  Address: 342 Patel Nagar, Godadara, Dindoli Road, Surat – 395010
• ✦
  Email: jt5219303@gmail.com
• ✦
  Contact: +91 6354520839 (Jaya Tiwari) | +91 9056833309 (Mitanshu Garg)
• ✦
  Operating Location: Surat, Gujarat, India